6 rules to simplify complex work
Here is a really thought-provoking 12 minute TED talk: Why structural change is no more the solution when work gets more complex.
Yves Morieux’ six rules are: 1) Understand what your people do, 2) Reinforce integrators, 3) Increase total quantity of power, 4) Extend the shadow of the future, 5) Increase reciprocity, and 6) reward cooperators.
In other words: avoid organizational layers and departmental silos. Empower people and make them work together, forget the KPIs (Key Performance Indicators) and you can increase productivity and improve employee’s lives.
In my ears, this is exactly the core of Oticon’s spaghetti organization, which we created as early as 1991.
What do you think?